Legal
Terms & Conditions
Last updated: June 2026
These Terms & Conditions ("Terms") govern your use of the Empire Home Services website and any services requested through it. By accessing this website or requesting services, you agree to these Terms.
Needs review: Have these Terms reviewed by a licensed attorney and confirm all business-specific details before publishing.
1. Acceptance of Terms
By using this website, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please do not use the site.
2. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. You may not misuse the site by knowingly introducing viruses or other malicious material.
3. Estimates & Pricing Disclaimer
All estimates provided are approximate and based on the information available at the time. Final pricing may vary based on on-site conditions, materials, scope changes, code requirements, or unforeseen circumstances. Estimates are not binding contracts unless expressly stated in a signed agreement.
4. Scheduling & Appointment Requests
Submitting a request through this website does not guarantee a specific appointment time. All requests are subject to availability and confirmation by our team. We will make reasonable efforts to accommodate your preferred schedule.
5. Emergency Service Disclaimer
While we strive to respond to emergencies as quickly as possible, response times may vary due to demand, weather, traffic, and other factors. If you smell gas, suspect carbon monoxide, or face a life-threatening emergency, contact 911 and your utility provider immediately.
6. Service Limitations & Availability
Services are available only within our published service areas and are subject to technician availability. We reserve the right to decline or discontinue service at our discretion.
7. Warranty & Workmanship
We stand behind our work with a workmanship guarantee. Specific warranty terms vary by service type and by any third-party product manufacturer warranties. Warranty details will be provided with your service agreement.
Needs review: Insert the client's actual warranty terms and durations here.
8. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Empire Home Services or its licensors and is protected by applicable intellectual property laws. You may not reproduce or redistribute it without permission.
10. Limitation of Liability
To the fullest extent permitted by law, Empire Home Services shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on its content.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy.
12. Contact Information
Questions about these Terms? Contact us at hello@empirehomeservicesny.com or (212) 555-0199.