Privacy Policy

We may collect the following information when you interact with our website:

• Contact forms: name, email address, phone number, and any details you share.
• Estimate request forms: service type, project details, and contact information.
• Analytics tools: aggregated, non-identifying usage data such as pages visited and device type.
• Cookies & similar technologies: data used to improve site functionality and experience.
• Call tracking (if applicable): phone numbers and call details when you contact us.

We use the information we collect to:

• Respond to your inquiries and provide estimates.
• Schedule and deliver requested services.
• Improve our website, services, and customer experience.
• Communicate with you about your requests and, where permitted, relevant offers.

We may use cookies and third-party analytics tools to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some website features.

Needs review: List the specific analytics and tracking tools the client actually uses (e.g., Google Analytics, Meta Pixel, call tracking provider).

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as scheduling, communications, or analytics), and as required by law.

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request to access, update, or delete your personal information, or opt out of marketing communications, by contacting us using the details below.

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

For privacy requests or questions, contact us at hello@empirehomeservicesny.com or (212) 555-0199.